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Kristin & Bob MacPherson -- Fresh Air, Business Outlook and Customer Service Kristin (and Will) Sumption -- Fresh Air Jerry Parrish -- Dementia, Air Pollution and Nursing Homes Rose Bencomo -- ecobox Cynthia -- Nursing Home Story PHX Ken Dockery -- Fresh Air -- Military Ken Dockery -- Fresh Air -- Military Angela & Angelo Elder -- Fresh Air sale in the park Dr. & Mrs. Ed L. Fomby -- Bat odor and Fresh Air. Clint & Cindy Crochet -- Chemotherapy odors Jane De La Rosa, Senior Dealer -- SafeHearth Heaters Tim Hudley -- Fish odor and BreezeAT Barbara Thaxton, CMIT -- Living Air beats Oreck |
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Fresh Air, Business Outlook and Customer Service
Hello Team!
I am so excited.
I want to show each of you that customer service
pays off.
I started calling my most recent customers and have
decided to go until I finish. Out of 9 calls, I spoke
with 5 and left 4 messages.
This is what I said:
“Hi, is this Julie? Hi, Julie, this is Kristin with Fresh Air. I wanted to call and see how your Fresh Air is running?”
Pause and wait for their response.
So far they have all said their machines are running
great.
“Great! I thought you would like to know that the University of Kansas is doing testing on the H1N1 Swine Flu Virus and the preliminary testing has been VERY positive. I thought you would like to know that ... especially with flu season upon us. I also wanted to see if you knew of any other families or businesses that would like to be protected this fall and winter?”
Pause.
“I am also looking for individuals that could use extra
income. I
need help getting this technology out to families.
Does anyone come to mind?”
Key points:
I was amazed at how much people appreciated my call. On the 9th call Julie said she had just took her daughter to college and the dorm room stunk. She is buying an EcoBox and is trading in her Classic for a Fresh Air. She has one in her basement. Come to find out, she said her husband snores horrifically, so we are putting her Fresh Air in their bedroom tomorrow. I told her not to tell him so it will be a better test.
This is so fun!
Testimonial:
Terry Cullison is working with mold remediators and a
couple of weeks ago he placed a Fresh Air in a home
where the wife literally had to move out because she got
so sick from the mold.
Long story short, they ran the Fresh Air and
tested the home again and it reduced the mold more than
90%. They
bought 2 Fresh Airs and an EcoBox and the wife is back
home! Wow!
This stuff is powerful.
Way to go, Terry!
Kristin
and Bob MacPherson
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Fresh Air ( happy customer) in California
Hi Judi:
I just wanted to send you a quick note to tell you how thankful we still are for our air purifier! Being in the military has given us our share of really gross houses and the air purifier is always to the rescue! Yesterday I discovered another use; we use cloth diapers and after I had them all washed and clean I laid them out in front of it and zapped them! AMAZING! I have the cleanest smelling diapers this side of town! Thank you again! Love, Kristin (and Will) Sumption Temecula, CA
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Dementia, Air Pollution and Nursing Homes
My aunt had been in a nursing home for some time and had really bad dementia. If you are not aware, dementia is like Alzheimer’s. She had problems keeping on the same subject in a sentence and recognizing people close in the family. Before she went into the nursing home, she and my uncle wrote up living wills for “no resuscitation” in case they were to get in a health state that required them to be hooked up to life support.
Jerry Parrish Kansas City |
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Nursing Home Story
Yours in fresher air, Cynthia US 40226bGRP - graphite SRP $299 US 40226bPRL - pearl |
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Dear Chippy News Readers,
"Easy Susan" Eppes sent this letter. When her husband died, Susan had a "foot in the door," so to speak, with the Cypress-Fairbanks funeral home. What a trooper she is! The funeral home bought a Fresh Air and she just sent this letter of gratitude. You've got to admit this is an unusual story.
Susan picked up her nickname "Easy" because she heard about Vollara one evening and ordered a Success Pack the next day. She is a wonderful, upbeat lady and a successful loser with the Enzyme Diet. You've got to admit, everything about Susan Eppes makes a person smile.
She sure as heck isn't "Lazy Susan"!
Sincerely, Bob Giddens
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Hi Bob!
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Dear Chippy News:
You may know that our son, Jake Dockery is in Iraq. He
wrote us about the all-pervasive, powder-fine dust that
chokes everyone, covers everything, and makes the jobs
of those in close quarters very difficult and
unhealthful.
Mr. Mike Jackson, when he read Jake’s note, immediately
sent 10 Fresh Air units to Jake’s post. Mr. Jackson
made the announcement of the gift of support from the
stage at VisionQuest. He immediately had folks put
checks in his hand to help with this.
We have received letters of thanks and great
appreciation, from Jake, from his commander, and below,
we share a note from one of the co-workers serving in
their outfit. We thought you’d like to know first-hand
about how much our company’s generosity impacts others.
Please continue to faithfully pray for our military
members and their families. Your support, encouragement
and prayers are so much appreciated by them. We
certainly owe each and every one a debt beyond our
ability to repay!
Dear Mr. Dockery,
My name is Hope Xxxx, and I work with your son Jake in
Iraq. Jake provided my office with two of your Fresh
Air Treatment Systems and I wanted to extend my sincere
thanks for those systems. These two systems have been
remarkable for our offices that were in much need of air
purification systems.
This product has significantly made a difference to our
work areas. So much so, I am going to purchase one for
my own home. Again, thank you so very much for the
donations to the military and civilians that are serving
in Iraq. I would also like to take the opportunity to
wish you and your family a happy holiday season.
Sincerely,
Hope Xxxx
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Dear Chippy News:
Angelo and I were walking in the park last Sunday, and ours was the only car in the parking lot. But we saw an elderly gentleman along the path...
My big mouth being what it is... I struck up a
conversation with him. He had a nice face and
intelligent eyes.
Somehow, Angelo made mention of my walking daily now
without using my cane anymore...which led to
nutritionals and one's health. As we laughed and shared
experiences, we listened to his story about his life and
family and his deteriorating health in his older years.
No sooner had I described our Fresh Air purifier and how it works than he said, "I want to buy one. Do you have one with you in your truck?"
We did, of course. He didn't live far from the park so
we offered to drive him home. It was a lovely home,
almost spotless inside, with beautiful floors, carpets
and artwork from across the globe. He had mementos of
his life as a chemical engineer working in many foreign
lands. The home did have an "old people" smell about it
though...and we knew immediately that he needed this
machine after all. We spoke of many things...and when we
left it was with hugs good-bye.
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March 13, 2006
NOTE FROM CHIPPYNEWS.COM We are
delighted that SpringHouse is working so ideally for Butch
and we love his letter. In some applications, one or more
pre-filters will be needed to take out sediment or iron
or sulfur (it
depends on the water from a given source). Filtering
equipment is readily available through plumbing supply
companies and all plumbers know how to install these units.
The SpringHouse deals with many classes of pollutants,
especially the bio contaminants such as bacteria, algae and
mold. As Butch's letter states, SpringHouse is also great
for fixing the taste and smell of water, as well as for
removing chlorine. Since it serves the entire home, this
applies to bathing water as well as to drinking,
ice-making and food preparation water. |
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Dr. & Mrs. Ed L. Fomby 900 E. Houston Ave. Crockett, TX 75835 August 14, 2005
Dear Mr. Smiley (Dr. Fomby's Vollara distributor),
We bought a large, 100-year-old Victorian home, which had a bat colony in the attic for many years. After replacing the roof and closing all the openings that bats could come through, we had the attic cleaned and new insulation installed, but it still smelled strong and the smell leaked into the house. We tried various sprays, odor absorbers, and had ventilation added, but nothing seemed to work.
We bought a Fresh Air Surround for the attic and it finally began to remove the smell. Our other Fresh Air had the interior of our home smelling fresh in 24 hours.
Needless to say, we are very pleased and have bought a third Fresh Air for our children's apartment.
Thank you,
Ed Fomby
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Duayne, Sorry it took me so long to get this
email to you. I wanted to thank you for stopping by the other day and
let you know again how much my husband and I love our Fresh Air
Purifier. It is something I most probably would never have thought to
buy for ourselves, but it has truly made a difference in our home. Our
home is almost 100 years old and when you close it up there is a musty
smell when you come back in, even if it is only a day or two. Not
anymore with our Fresh Air. My husband has recently been diagnosed
with cancer and is undergoing chemo at present. It has made a
tremendous difference removing that chemo smell from our home. It would
be wonderful for anyone going through this type of treatment. We put it
in the den in the daytime and in the bedroom at nite and have a fresh
smell all the time. Thanks so much!!! It is a wonderful
product. We would recommend it to anyone.
Clint and Cindy
Crochet
Addis, LA
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TO: Bob Giddens
FROM: Jane De La Rosa, SD
SUBJECT : SafeHearth heaters
I wanted to share my experience with the SafeHearth heaters that I think
the world should know.
I live in Florida and the rest of my family lives in Pennsylvania. As
the Holidays were coming around I was going nuts trying to figure out
what I could get for my parents and a couple of Aunts that are all
retired, living on fixed incomes, in an area that sees plenty of cold
weather. Their gas bills to heat the home are rising constantly.
I saw the SafeHearth in the back of the catalog and just knew that was
going to be my gift to them. The safety features were the biggest
seller, the heating ability was next and the design was an added plus. I
am 3rd oldest of a family of 14 children which have blessed my parents
with 48 grand children and 4 great grandchildren. They all live in my
little home town but myself and my family, 3 of the grandchildren and 1
of the great grandchildren, and they all gather at my parents home every
day. I tell you this so you will understand why safety was the biggest
selling point. Their home is big and very old, with a full basement,
1st, 2nd and 3rd floor of living space.
When my parents received the boxes they were amazed. They hooked one up
in the living room and one in the hallway on the second floor where the
bedrooms and bath is located. The next morning, it was a very cold
blistery morning, my mother called with tears in her voice to tell me
what a pleasure it was to get up in the morning and have a nice warm
steady clean heat. The heater on the second floor filters into all the
rooms to include the 3rd floor. The heater on the first floor filters
throughout the entire area.
Once I knew how truly happy and warm they were and the cutback they
would have from the high gas bills, I knew my aunts could benefit from
this also. Once again, they love it.
One of my aunts had a plumbing problem about the time her heater arrived
and the plumber assisted her with placing it in the best spot and told
her he wanted one, too. He has placed his order and is waiting on his SafeHearth
to arrive.
This product is a real winner. The seasons are changing all over the
world and for my family the last few years have consisted of winter and
fall, very little summer or spring and heating bills are rising every
day.
This product should be promoted.
Jane De La Rosa, Senior Dealer
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Thanks to Sales Manager Tim Hundley Al is an Operations Manager with a Fork Lift company. Well, one of their fork lifts came back from a rental where it had been used on a loading dock or warehouse that handled FISH!
"Oh my gosh," said Al. "It smelled so much like fish that even after the general washing it still was too bad to go back in service!"
Al put the forklift in a big room with a air purifier sitting on the seat and covered the whole thing with a tarp. He set it on HIGH and left it running overnight.
You know the end of this story, right? Yes, the next day they uncovered the forklift and even in the engine housing, the whole thing smelled fresh as the air "after a thunderstorm."
We don't recommend pouring tuna fish juice on the carpet in a prospect's house, but I do suggest that you take your Fresh Air units out in the field and see just what they WILL do for your clients.
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Customer Story and Testimonial “I considered buying two Orecks but I would rather have one Living Air.”
On June 30, 2004, I sent a Fresh Air to Gxxxx Vxxxxxx in Orland Hills for a 3-day trial. Four days after receiving it he called me. The night before he couldn't sleep and wound up watching an infomercial. The price of an Oreck, he said, was half that of the Fresh Air and he felt he had to try it. He wanted to send back the Fresh Air. Since I know our Fresh Air is the ONLY air purification system that works, I told him not to send it back but to turn it off, try the Oreck and let me know the results of his test. He promised to be perfectly honest and said he would write, no matter the outcome. This morning I received this email and wanted to share it with you.
Sincerely, Barbara Thaxton --- --- --- Barbara,
I've completed my evaluation of the Oreck unit and decided to go with the Living Air. As I promised, if I decided on Living Air, I would write this message to thank you for your exceptional support and honesty. While the price difference is significant, I feel the Living Air is far superior to the Oreck. The room simple feels cleaner and fresher with the Living Air. The Oreck is little more than an "Ionic Breeze with a fan." It does what it says it does, but that's not much! The fan is louder in all modes except the "silence" mode. The selector switch has a "cheap" feel and the only control I have is over the fan speed. It also uses a charcoal filter to clean the air of odors and that's a maintenance item. If I wasn't aware of the Living Air I probably would be satisfied with the Oreck and feel that it does more than the Sharper Image unit but having tried the Living Air, it is now apparent that the Oreck is a "Chevy" where the Living Air is a "Porsche." I had considered buying two Orecks and spend $100 less but I would rather have one Living Air. Please finalize the purchase and charge my credit card. Thank you again for you patience.
Regards, Gxxxx Vxxxxxx
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