| Dear EcoQuesters,
Anyone who has worked at EcoQuest knows how hard it is to
find and build Managers. A rule of economics explains this:
Anything that pays well is, by definition, hard to do. If a
high-paying activity were easy, too many people would want to do
it. That would create an oversupply and the Law of Supply and
Demand would soon cause the value of the work to be readjusted
downward. Anything that is easy is destined to pay very little.
Please ACCEPT the fact that finding and building leaders is
hard. It always has been and it always will be hard. Some of us
get lucky every now and then. We find an easy one. But it's
rare. You could say that I found an easy one when I sponsored JK
& Becky Baker. They bought 15,000 PV on the day they signed up
so they could complete month #1 of Manager qualification. They
did 20,000 PV in their second month and 30,000 in their third
month.
Sounds easy, doesn't it? But by the time this happened I had
already driven all night to fit 3 meetings into a tight weekend.
We did Tupelo, Memphis, and Birmingham in 36 hours. Since then
I've done meetings for their downline in Houston, Los Angeles,
Florida, Atlanta, Chattanooga, Memphis, Tuscaloosa, Montana,
Wyoming, Birmingham, Huntsville, New Jersey, New York, Chicago,
Kansas, Arizona, Washington, Massachusetts, and maybe more. I've
worked for eight years via mail, email, phone, and the Web. It
has been VERY PROFITABLE -- the Baker group is now my biggest --
but it was not a free ride, nor was it easy.
Now let's think about YOUR Legs, and I want to begin with a
definition. A Leg would be called an account in most industries.
In our industry a Leg is the person you recruit and all the
downliners -- to unlimited levels -- that develop under that
person.
I also use the term Leg Leader. This term describes the first
serious leader I find down any Leg. When I sponsored my daughter
she was not my Leg Leader. She just sat there. But I developed a
second level person, Blaine Ferguson, into a Leg Leader. That
lasted for five months. A bit later, Ken Harris and Judy
Ciesielski emerged as Leg Leaders. Then Michelle Giddens
activated. A few good years passed and Ken Harris dropped out.
That left Michelle and Judy. I also began treating BJ & Roger
Smith and Angela & Angelo Elder as important Leg Leaders in that
account (and from time to time there have been others). Today I
work directly with 4 Leg Leaders in that Leg. See how complex it
becomes? Ask yourself if you have made this level of commitment
to YOUR Legs.
To build a large, a profitable, and a permanent business, you
should be thinking as I think, working as I work, and employing
some of the strategies that I employ. Obviously your own
circumstances come into play. Few people can travel as much as I
do. But consider the list of 16 ideas that follow and see which
ones you can utilize...
1. I have a VERY CLEAR OBJECTIVE . From day
one I tried to recruit career-motivated people. I look for
people who would like to make $150,000 a year and up. I never
look for sellers or for people who want to make $500 a month to
supplement their income. I find some people from these
categories, but it's NEVER because I am looking for them.
2. I KNOW WHAT CAREER-CAPABLE PEOPLE LOOK LIKE.
I look for ambition, MLM experience, an entrepreneurial
spirit, and risk takers. I look for decisiveness and boldness,
hard workers, sincerity, and a sense of urgency. I look for
people I think I can get along with, for people who are 45 years
of age and looking for their final career, for people who have
good marriages, for people who are coachable, for people who
would like to become the Kingpin in the city or region where
they live, for people who have problem solving skills and who
can handle challenges, and for people who have a lot of friends.
None of these requirements are cast in cement, but I'm always
aware of them. I look for people who like to travel.
3. I ALSO KNOW WHAT I AM NOT LOOKING FOR. By
knowing what I don't want, I save a lot of time and frustration.
I'm NOT looking for people who worship their jobs. I'm NOT
looking for people who have just started a new business that is
exciting to them. I'm NOT looking for talkaholics and boring
people. One hint of talkaholism and I run the other way. Nor am
I looking for drinkers. Drinking does not fit very well with
MLM. I'm NOT looking for people who like to gripe about
everything and who can always figure out why something WON'T
work. I'm NOT looking for liars and BS artists. I'm NOT looking
for someone who expects me to do all their icebreaking or letter
writing work. I like people who have sales ability but I am NOT
looking for salesmen, per se.
4. I PUT MY CARDS ON THE TABLE. Very early
in the prospecting and recruiting process I begin laying out
exactly what I have to offer. "I'm interested in finding
someone who wants to make $150,000 per year and up and who wants
to build an income that will last for a lifetime. I'm looking
for someone who is willing to work very hard and who would like
to make EcoQuest his final career. Does that describe you?"
5. I WORK IN DEPTH. From day one I look for
downline talent in each of my Legs. If I sponsor you, the best
way I support you is by giving varying amounts of help to
multiple people who emerge under you. Some people are helped via
a few touches by phone. Some are helped with meetings. Many are
helped with newsletters, care packages, website support, and
conference calls. Many are helped with friendly contact at
Success Institutes. Any of these "helping activities" may
seem minor but their cumulative effect is huge. THIS IS A
STRATEGY.
6. SOME PEOPLE ARE HARD TO HELP. It makes
basic sense to fish where the fish are biting and to NOT FISH in
the other places. Some fine people march to a different drum
than the one I play. They do the business in a different way.
They certainly can take my newsletters and use my national
meeting program. They can tune in to my conference calls and
visit my website. But I can't do much for some of these people
in the area of direct contact. In some cases we are like oil and
water; mixing is just not productive. I help these people
through my system, not directly.
7. Do you get it? The GIDDENS SYSTEM is
comprised of many things: newsletters, conference calls, the Big
Picture message that I shout from every rooftop, my leadership
view of EcoQuest, my strategic view of organization building, my
national meeting commitment, the company programs I support, and
my Website. EVERYONE can use my system. Even people in other
groups can use my SYSTEM. If you want more help, read my printed
materials more carefully. Promote my newsletters more
aggressively. Watch my schedule and promote it to your groups
and prospects all around America. Listen to more conference
calls. Heed my advice with more care.
8. WHAT IS YOUR SYSTEM? If your Manager Legs
are weak, maybe it's because you aren't supporting them. Have
you given any thought to developing your own SYSTEM? Or is your
system cumbersome? Are you spending too much time with the
person you recruited -- your Leg Leader -- and not probing
downward? Is your Leg Objective unclear? Are you promoting YOUR
SYSTEM down, down, down in your Legs? Are you failing to LINK
the GIDDENS SYSTEM to your downline? If this is your problem I
would refer to you as a "BLOCKER."
9. HAVE A GAME PLAN FOR EACH LEG. Not all
Legs respond to the same stimuli. Some people do well if you
offer lots of 3-way phone support. Some people do better when
you steer them toward meetings. Some people really benefit from
newsletters. Some people are helped more through conference
calls. Some people need to hear from you often. Some people are
better off when you invest your time in their downline, not with
them personally.
10. Do you understand the ANCHOR program?
When you Reach Over The Shoulder in a Leg, do you know
that you must develop a permanent relationship with one or more
key people in each Leg? These key people are called ANCHORS. The
percentage you earn from an Anchor is less important than the
impact their success has on the people above them and in
solidifying that Leg.
11. CHINESE WATER TORTURE (CWT) should be
applied to dealers and downline leaders, as well as to
prospects. Eventually you will have more people than you can
possibly take care of on a week in, week out basis. Create a CWT
mailing list and put something in the mail to your people on a
regular basis. What you can't do by phone, you CAN do by mail.
Do not rely on email only for this. Mailings have their own
special power.
12. MEETINGS are of overriding importance,
and there are 3 phases to meetings: the pre-Meeting phase, the
Meeting itself, and the follow-up phase. Work on your skills in
all 3 areas. And PROMOTE MEETINGS throughout your downline. I
think you can depend on this rule of thumb: When you have 10
subgroups giving regular meetings you will probably be earning
$10,000 per month.
13. ASK YOUR PEOPLE about their commitment.
ASK THEM about the various elements in this list. Are you
committed to earning $150,000 a year or more for the rest of
your life? Do you have a plan? Do you know what kinds of people
you need to recruit? Do you know what kinds of people are
unlikely candidates? Are you spreading out geographically? Are
you using the Giddens website? Do you check the meeting
schedules and inform your people? Have you sent money for Bob's
newsletters? When are you going to start doing meetings? Do you
use the company's conference call program? Who are the most
ambitious people in your downline? Who are your Six Most Wanted
prospects? People do not need or want to be pushed but they do
need to be prodded.
14. CUT BAIT WHEN YOUR HOOK IS SNAGGED ON THE BOTTOM.
Fishermen sometimes get their lures snagged on an underwater
log. They can pull real hard and move the boat a little, but
eventually they have to cut the line and start again. The phrase
"fish or cut bait" actually means you should help prepare bait
for the true fishermen if you aren't fishing yourself. We also
use it to mean we must cut away the prospects who are not
responding. Our time MUST be invested in real prospects and in
working downliners.
15. RESULTS MATTERS. It's okay to be patient
when someone is trying. But you also must make it clear that
RESULTS ARE MANDATORY. Your people must do enough activities to
generate sales, recruits, and downline growth. If results are
not happening they have to change something. Activity? Attitude?
Wording? Source of prospects? Use of support systems? If someone
can't get results, he has to get a job. Don't be afraid to say
that.
16. DON'T BURN YOUR BRIDGES. If someone
wants to quit, let him quit. But remain on good terms. Don't
spit out insults such as, "Quitters never win." Don't try to get
someone to quit his job so he can spend more time with EcoQuest.
Here's a healthy way of saying good-bye, "Dale, I support
whatever decision you make about EcoQuest. I want you to do what
is best for you and your family. I want to remain your friend. I
have appreciated all the effort you put into this. And I want
you to call on me if a lucky recruit comes your way and you need
a little help."
Sincerely and enthusiastically,
Bob Giddens
Presidential Master Manager

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