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Module D1 -
The Importance of Leadership.
Long before there was a
Vollara, a predecessor company called Alpine
Industries was building a network marketing
company with a smaller product line and less
rewarding compensation plan. We published a
chapter on leadership that was quite powerful.
Here are some excerpts:
The World's Highest-paying,
Most Rewarding Profession—Leadership!
Since humans first banded
together in agricultural and trading
communities, a single organizational system has
prevailed: a system characterized by one Leader,
a small number of sub-Leaders, and greater
numbers of sub-sub-Leaders, level by level until
the command chain reaches every person.
The Bible tells us that
angels and clergy are also organized this way.
The term hierarchy is used. We also know
that governments and militaries, sports teams,
businesses, schools and social groups all are
hierarchies! The presidents, generals, coaches,
directors, principals, bishops, chairpersons,
etc. who rule our world are respected and highly
rewarded.
But juniors who seek
advancement in a hierarchy are likely to find
themselves thwarted. There is intense
competition for relatively few openings. When
openings occur, personality, politics, and other
factors are often given more weight than ability
or past performance. The coach's son may start
as quarterback, while a better athlete warms the
bench. A Kennedy, Bush, or Daly
may gain high office through name power, not
merit. A married man with one child might be
promoted over a single mother of two because the
man has a wife and family.
The world isn't fair.
Despite your performance, there's a good chance
that you're not where you deserve to be in your
hierarchy. Maybe you don't have the right
degree. Maybe your organization has decided to
bring in someone from outside. Or you look
wrong: height, weight, race. Or you belong to
the wrong church. Or you don't socialize with
the boss. Many such situations exist.
Maybe you would be a great
manager but you're being judged for
promotion based on your sales record.
You'll miss the promotion even though the
managerial job suits you better. The world will
never know how great a Leader you are.
This is why Vollara is so
intriguing. In our hierarchically-organized,
highly competitive, highly political world no
playing field is fairer. You may not have
the contacts or resources that someone else has,
but advancement is under your own control! There
are plenty of openings at the top.
Vollara urges you to reach
for the gold ring of leadership.
The Nine Elements of
Leadership:
As a leader you must:
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Have a
following.
Believe in
what you do.
Set a good
personal example. |
Delegate.
Communicate and teach.
Keep
learning. |
Know when
to say no.
Develop a
hierarchy of sub-leaders.
Recognize
and reward your followers. |
Are you a person who jumps
into action in unexpected situations while other
people stand around and watch? Is so, you have
some natural born leadership qualities. Vollara
will suit you.
But leadership is a
science, as well. Certain steps work; others do
not. We have broken down this science into
components so you will know how to become a
better Leader.
We also have news for those
who are natural followers rather than
natural leaders. You can bypass the need
for being a top Leader if you encourage
leadership development within your downline. Pay
attention to leadership elements #8 and #9.
In Vollara, a poor
salesman, poor communicator, poor Leader can
succeed through the sales, communications, and
leadership skills of people below him. This
principle is called leverage.
For the rest of your life
you can collect 5% royalties (and matching
bonuses) from a hierarchy of Leaders and
non-Leaders below you—to infinity. Here's how:
1. Build a following.
What could General Patton
have done without an army? Drew Brees, without a
team?
Hundreds of Vollara
distributors are well aware that they could
be great if only they had a ready-made downline.
Well, you may be right; but we don't give
away downlines or higher leaders off the street.
If you are not willing to build your own
downline, forget about being a top leader with
this company.
Anyone can join. Each new
distributor has a fair and equal opportunity to
grow. You might even get some spillover benefit
in your Placement Tree. We offer the best
opportunity in the world and the most lucrative
compensation plan in network marketing. Beyond
that, it's up to you.
We can't predict how high
you will go or how fast you will advance, but
our system is network marketing's best. We have
scientifically valid products that are good for
human health and friendly toward the
environment. And our corporate leadership is
absolutely committed to make Vollara the biggest
and best network marketing company in the world.
If you want to become one
of our Leaders—many of whom are very highly
paid—carry the Vollara message into your
community. Recruit some distributors and
sub-Leaders. Don't look back. Build it as big as
you can.
2. Believe in what you
do.
George Washington believed
so strongly in a free America that in the dead
of winter he motivated his outnumbered army to
cross the icy Delaware River and capture Valley
Forge. It is said that Thomas Edison failed a
thousand times when trying to invent the light
bulb. He never gave up because he knew it would
eventually be done. His invention now serves six
billion people very day. A Kansas City man,
believing people would enjoy moving cartoons,
started Walt Disney Corporation, the most
inspirational entertainment company in the
history of the world. Each of these great
achievements relied, in part, on the power of
belief.
Each Vollara candidate must
determine if s/he believes that air purity and
better health through water ionization and
natural nutrition are worth pursuing. We don't
ask you to be a fanatic. But we ask you to
believe in this cause and be proud of your
company's leadership in these fields.
We expect you to believe in
the honesty, integrity, and uniqueness of our
opportunity.
We want you to set a goal
which, for you and your family, is worth
believing in. Just as George and Thomas and Walt
did, a believer can work through
obstacles and disappointments and carry his
followers through times when they have doubts.
3. Set a good personal
example.
What young golfer can have
cynical thoughts when Jack Nicklaus steps up on
a stage and talks about what golf has done for
him and his family. A top leader in any
profession must live up to the high standards of
his profession. In Vollara, we are inspired by
people who (1) get off to a fast and proper
start, (2) use Vollara products throughout their
home, (3) cooperate with company and upline
systems, (4) have a positive, cooperative, and
helpful attitude, (5) have a inspirational work
ethic, (6) show a sincere and caring interest in
their people, and also manage to (7) keep their
lives and businesses in balance.
4. Delegate.
Everyone know that a leader
must delegate, but it's important not to
delegate too soon or to the wrong people. You
can't delegate leadership responsibilities to
people who aren't leaders.
A new person's knowledge of
Vollara products and systems is limited. As your
knowledge grows, you will forget how little you
knew in the beginning. You will be amazed by the
simple things new people don't know.
Until a leadership
hierarchy takes form, you have to reach down
(Over the Shoulder) and treat every new person
as if they have no leader but you. Point each
person to this Blueprint Training and track
their progress. Some people are not readers.
They will not like this at all. Maybe they will
do better by listening to conference calls and
media training. Or by attending meetings. When
people need individual help, give what you can.
When a group starts growing
really fast, this is a big job. You have to spot
the natural leaders in your group and start
farming out some of the responsibilities to
them. This is delegation. As a rule, you will
need 1 leader for each 10 active trainees.
Hence, delegation and
leader development is a never-ending process.
Not everyone has what it
takes to be a leader. Not everyone has a
Servant's Heart. Not everyone has high goals. If
you delegate responsibilities to the wrong
person, the new people further down might get
isolated and lost.
Do your best to sort
through your people—all levels—to
determine which ones have what it takes to be
the important sub-leaders your group must have.
Delegate and teach leadership concepts to those
people.
5. Communicate and
teach.
A leader must be constantly
mindful of his responsibilities as a
communicator and teacher. He need not always do
the communicating himself but he must see that
it gets done.
With respect to
communications, each active distributor should
be "meaningfully touched" at least twice each
week. Very important people deserve many more
than 2 touches, but try not to Span your people.
The touch may be:
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Personal
contact.
A phone
call.
A 3-way
call.
A useful
email.
An
attachment.
NOTE: A
wrong email can be more of a negative
than a positive. Do not Spam too much
stuff to your people. The company has a
tendency to do this and it is a problem.
People have different tastes. Some like
to hear from the company every day. Some
do not. Some like to receive jokes. Some
HATE to receive jokes. Same for
political or religious emails. These
kinds of social contact can cement
friendships or disrupt business. Be
careful.
A bonus
check.
An upline
newsletter.
Web site
messages and updates.
Facebook
or Twitter |
A blind
copy of an interesting email that was
written to someone else.
A post
card—a real post card sent by mail. "I'm
on a business trip to Ohio. Thinking
you." It's a great way to show someone
that you care.
An ecard.
Be careful not to overdo these. Think of
what a pain it will be to someone who
receives anniversary ecards from 10
uplines who have never bothered to call
or help in any other way.
Blackberry
messaging. A warning. If you communicate
a lot by Blackberry and make all of your
messages very short, it will come across
as negative and uncaring to some people.
"Thanks" gets old if you never hear
anything of substance from that same
person. |
A personal
letter. Yes, a real letter that is sent
by mail. Nothing says you really care
more than a heartfelt letter.
A
voicemail message. Short ones are good.
Long ones can be a pain.
A social
event.
A business
lunch.
A piece of
company literature. "Don't know if you
have downloaded this. It's pretty
interesting."
An audio
or video link.
Useful
URLs. Learn how to insert hyperlinks
into email. But some email systems cause
links to break down. It is good to also
use full URLs.
A CD or
DVD.
A company
magazine.
A meeting.
An out of
town guest.
A good
news report.
A
finalization visit. |
Modern technologies allow
us to touch hundreds of people every day. In the
snail mail days I used to try to send 20 letters
(or copies of letters) every day. Through
electronic media I try to touch 200 people per
day.
People learn by example, by
doing, by being taught, and by self study. A
good teacher/communicator will be constantly
aware of these learning modalities and try to
use all four!
6. Keep learning.
How long could Microsoft
founder Bill Gates stay atop the computer world
if he (and his company) stopped thinking ahead
and learning? Leaders in all fields must become
students of their craft. Great chess players
know all the great championship matches by
heart—move by move. Generals study historically
important battles dating back thousands of years
to learn how each campaign was won and why some
of the greatest leaders were eventually
defeated.
The same modalities you
apply as a teacher also apply to you as a
learner. You learn by example, by doing, by
being taught, and by self study. Listen to
powerful talks to learn the techniques the
speaker uses. Stay active as a doer. Attend
meetings and seminars. Read.
The "doer" part of learning
is especially important because there is an
amazing overlap of skill applications. When you
write a newsletter, the same words find their
way into your talks. When you give conference
calls and have to stick to a time schedule, the
same discipline will make your meetings better.
Everything is interconnected. Everything
overlaps. As you teach the compensation plan,
you also learn more about the compensation plan.
7. Know when to say no.
The great equalizer in
business is time. Each of us has 24 hours per
day, no more, no less.
One of the great burglars
of time in network marketing is the downliner
who constantly asks his upline leader to do work
which he should be doing himself.
But there is somewhat of a
paradox here. Sometimes it is wise to say yes
to an unreasonable request. You may be helping
someone who is precariously close to failure. Or
your work might benefit someone in the upline
more than the guy who is making the
inappropriate request. It may not be wise to say
no and rock the boat just yet.
Here's an example of an
unreasonable request. You've driven 125 miles to
speak to a group of distributors but hardly any
new prospects. The host says, "Bob, when are you
coming back to do another meeting for us?"
You can dodge the question
and say you'll be back soon...without really
meaning it. In your heart, you might be thinking
your day could have been more productive in a
different city with a different group. A good
answer might be, "John, let me know when leaders
in this room have conducted 10 meetings in their
own homes—10 different homes. This assignment
could be completed within 3 weeks or 3 months.
That's when I want to come back. I came her
tonight to help you make money, not just to
entertain you with my jokes. Now it's time for
you to get off the pot."
8. Develop a hierarchy
of sub-Leaders.
As was pointed out earlier,
all people structures are hierarchies. Even
random groups such as children on a playground
or witnesses to an accident tend to quickly
evolve toward organization. Individuals with
natural leader skills emerge as information
gatherers, helpers, and communicators.
Some people are excellent
lower echelon leaders but they refuse to
take the top spot. In emergency situations,
these individuals tend to move fast and
eventually choose the ultimate leader.
Somehow they know how to spot the individual who
can best handle the top spot. Lower echelon
types and ultimate types both make
excellent network marketers.
Many ultimate types
are not available to be recruited because they
are business and successful in other careers.
They own businesses. They have corporate
positions. They hold high political office. They
head churches, universities, and other
institutions. But by no means have all of
America's ultimates found their calling.
Millions of men and women have natural leader
qualities and the potential to be great leaders.
They've been held back for various reasons...but
many are ripe for Vollara.
Likewise, there is a huge
pool of lower echelon leader types. These
men and women have served as assistants or
secretaries and in some cases have seen their
bosses get rich. They work 50-hour weeks and
will probably work even after so-called
retirement. These, too, can be excellent Vollara
leaders. Why would these people not want to earn
$390,000 or $780,000 per year?
A networker who wants to
build a large and secure organization must
constantly search for leaders. For starters, try
to recruit leader types. More importantly, sort
through your downline for leaders. By the time
your group grows to 10 people there is an
excellent chance 1 or 2 natural leaders are
already on board. Find these people and try to
engage them. Chances are, they do not realize
the potential of what they have.
9. Recognize and reward
your followers.
Can you imagine hearing the
University of Florida's football coach talking
to the press about how good a coach he is? Even
if you are Vollara's greatest leader, it's not
your job to talk about yourself! It's your job
to point out the strengths and achievements of
your downliners.
"Fred, I'm proud of the job
you and Wilma do with your downline."
"The Vollara we know and
love today wouldn't be here were it not for the
pioneering work of Keith Jones, Ev Nelson, Leia
Ryan, and Wayne Zimmermann. We thank these early
leaders for the foundation they helped create."
"Margaret, you handled that
crisis about as well as anyone could. The
customer is happy and so is the distributor,
even though he lost a sale."
"Thank you, Anita, for your
hard work in setting up that meeting. Folks,
you'd be amazed to know how much work Anita and
Ed did to prepare for this meeting. They
certainly made my trip worthwhile."
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